At Catalyst, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the platform includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number that you voluntarily give to us when you register with the platform or when you choose to participate in various activities related to the platform.
- Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the platform.
- Financial Data: Financial information, such as data related to your trading activity that we need to provide our services to you. We do not collect credit card or payment information, which is handled by our payment processor partners.
- Data From Third Parties: Information from third parties, such as social media accounts (if you choose to link these to your platform account).
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the platform to:
- Create and manage your account.
- Provide you with the trading tools and services you request.
- Email you regarding your account or activity.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze usage and trends to improve your experience with the platform.
- Develop and display personalized content and advertising tailored to your interests.
- Prevent fraudulent transactions and monitor against theft.
- Enforce our terms, conditions, and policies.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Options Regarding Your Information
Account Information: You can review and change your account information by logging into your account settings. You may also send us an email at contact@catalyst-trading.com to request access to, correct, or delete any personal information that you have provided to us.
Emails and Communications: You can opt out of receiving future emails from us by following the unsubscribe instructions provided in the emails you receive. However, we may continue to send you service-related emails that are necessary for the administration and use of your account.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
CatalystBot
Email: help@catalystbot.io